Platform directory

One contract.
39+ marketplaces.

We take over all customer service across your marketplaces — buyer messages, complaints, returns. Guaranteed 24h SLA, 7 days a week, on every platform.

39+
marketplace platforms
24
countries EU + USA
SLA 24h
contractually guaranteed
14
languages supported
🇩🇪 DACH
🇫🇷 France
🇳🇱 Benelux
🇬🇧 United Kingdom
🇮🇹 Italy
🇪🇸 Spain
🇵🇱 Poland
🇷🇴 CEE
🇺🇸 USA

Platforms with a dedicated guide

Amazon
DE · FR · IT · ES · NL · SE · PL · UK · USA

Account Health, A-to-z claims, Buyer-Seller Messages and phone escalations to Seller Support. The world's largest marketplace — 9 EU markets + USA under one SLA.

Account Health A-to-z claims FBA / FBM 9 markets
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eBay
DE · AT · FR · IT · ES · NL · BE · IE · PL

Top Rated Seller, eBay Money Back Guarantee, Defect Rate — 9 European storefronts. eBay's specifics require an experienced team that knows each market's rules.

Top Rated Seller eMBG disputes Defect Rate 9 EU markets
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ManoMano
FR · DE · ES · IT · UK · BE

DIY, garden, tools, home improvement — technical pre-purchase questions require specialist support. 6 EU markets with a focus on France and Germany.

DIY / Tools Technical Q&A FR / DE / ES 6 markets
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More platforms — already supported

Kaufland
DE · AT · SK · CZ · PL · RO · HR · BG

Fast-growing marketplace in DACH and CEE. Support in German and local languages — cross-border without communication barriers.

DACH Cross-border DE / AT / CZ
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Decathlon
FR · ES · IT · DE · PL · BE · NL · PT · RO

Sports and outdoor — buyers ask detailed product questions. A niche marketplace with a demanding customer base and high CS standards.

Sports Product Q&A Multi-market
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Allegro
PL · CZ · SK

Poland's #1 marketplace — larger than Amazon PL with 14M+ buyers. Native Polish support, seller score protection, claims and returns handling.

Poland #1 CS Metrics Smart! / One
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Modivo
PL · DE · CZ · SK · RO · HU · HR

Premium fashion marketplace — returns, size questions, complaints. High CS quality requirements with a discerning buyer base across CEE.

Fashion Returns Premium
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Empik
Poland

Poland's most trusted multichannel retailer — electronics, books, toys, cosmetics. Wide buyer base with diverse categories requiring a flexible CS team.

Poland Multi-category B2C
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Bol.com
NL · BE

The dominant marketplace in the Netherlands and Belgium — support exclusively in Dutch. The key Benelux market for sellers expanding westward.

NL / BE Dutch Benelux #1
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FNAC Darty
FR · ES · PT · BE · CH

France's leading consumer electronics and culture marketplace — high-consideration buyers in French, Spanish and Portuguese markets.

France #1 Culture / Tech French
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OTTO
DE · AT

Germany's second-largest marketplace — fashion, home and electronics. Strict DACH quality standards with German-only customer communication.

Germany #2 Fashion / Home DACH
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eMAG
RO · BG · HU · PL

The dominant e-commerce platform in CEE — strong in Romania, Bulgaria and Hungary with electronics, appliances and fashion as core categories.

CEE #1 Electronics Multi-language
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MediaMarkt
DE · AT · NL · PL · ES · IT + 6

Europe's leading CE retail marketplace — complex technical questions, warranty claims and returns across 12 markets in local languages.

Electronics 12 markets Technical Q&A
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Coming soon — expanding coverage

Zalando Coming soon
DE · FR · NL · IT · ES + 17 EU
Fashion Pan-EU
Cdiscount Coming soon
FR
France #2 French
About You Coming soon
DE · AT · CH + CEE
Fashion Gen Z
Etsy Coming soon
US · UK · EU
Handmade Vintage Global
Veepee Coming soon
FR · ES · IT · BE · NL
Flash sales Luxury

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